We have usually had OK experiences with Alaska Airlines, but I was quite unimpressed with them this trip, though I guess I am not allowed to complain too loudly when M and I are flying on a Rewards ticket… but “Reward” does not mean “free”
The first flight going North was great. I had coupons to upgrade my Rewards ticket to First Class, and both M and I sat in seats *actually* wider than our butts. Only complaint there was that we were too late upgrading to get a meal.
The flight going home on Monday was bad. It was packed to the gills because there had been a cancellation a couple hours earlier. No upgrades available.
What really made me mad was that some family of four, whose flight had been cancelled, were sitting in OUR seats. They had been given assigned seats but they were all over the place, and you can’t expect a mother and father to be in different rows from their 2-year-old and 8-year-old children. Continue reading →